Messages API

List Messages

GET /api/v1/manager-core/messages

Get all message threads.

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Get Thread

GET /api/v1/manager-core/messages/threads/{id}

Get messages in a specific thread.

Parameters:

• id (path) - Thread ID

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Mark Thread as Read

PUT /api/v1/manager-core/messages/threads/{id}/read

Mark all messages in a thread as read.

Parameters:

• id (path) - Thread ID

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Update Thread

PUT /api/v1/manager-core/messages/threads/{id}

Parameters:

• id (path) - Thread ID

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Create Ticket from Thread

POST /api/v1/manager-core/messages/threads/{id}/ticket

Convert a message thread to a support ticket.

Parameters:

• id (path) - Thread ID

Request Body:

Parameter	Type	Required	Validation
subject	string	Yes	Ticket subject
priority	string	No	Ticket priority